OnProcess Technology is a breakthrough innovator in providing comprehensive outsourced asset recovery and proactive customer experience management programs in selected vertical markets.

The company was founded in 1998 by Ed Barry, a former software executive who had more than 20 years in the software industry specializing in enterprise and automation software for large-scale manufacturing and distribution programs.

The idea for OnProcess began when Ed accepted the challenge of building a more efficient reverse logistics management system for a Fortune 500 client. Since that first effort, On Process has pioneered the development of comprehensive reverse logistics programs using advanced methods and technologies that can be applied to meet the specific performance goals of its clients. The company’s clients are primarily global companies in the telecommunications equipment, business and consumer electronics, wireless services and medical products industries.

Today, OnProcess Technology conducts business in six languages for multi-nationals in the Americas, Europe and Asia. Directed by an experienced management team, OnProcess Technology helps its client companies save millions of dollars by reducing service inventory levels, increasing the velocity of inventory returns, improving customer satisfaction and retention, and reducing customer churn.