Search OnProcess.com  
 

 
Industries Served - Medical / Healthcare


Reverse Logistics RL360TM

Concern
For medical equipment companies, product recalls and EOL replacements can mean increased labor and decreased profits. It can also cause a decrease in customer satisfaction.

Solution
OnProcess makes the response to a product recall quick and seamless – without your having to re-engineer your returns system. OnProcess helps its clients inform customers of the field corrective action, confirm that the customer received an interim replacement product while their product is being upgraded, coordinate and track returns through confirmed delivery back to the company.

All of this leads to reduced inventories and a lower cost for field engineers, while the customer experience remains positive throughout the entire process.

Case Studies

Contact Us
address, phone, email
Client Success
see how we’ve helped our clients
Blog
see what we’re thinking about - add your thoughts
Can't Find It?
type your query into our site search box

 

CE360™ | RL360™ | Research & Analytics | Industries Served | Case Studies
About Us | Contact Us | Blog | Careers | Home
Copyright © 2008 - 2009 by OnProcess Technology Inc.. All rights reserved.