OnProcess Field Service Inventory Management and Success Assessment



	RL360™ - Field Service Inventory

Benefits

OnProcess can help you:

•	Track orders through confirmed delivery to the field engineer
•	Manage returns, including increasing rate of returns and velocity of returns
•	Report weekly field engineer progress and performance
•	Measure improvements in end customer satisfaction

What OnProcess will do

OnProcess helps clients manage the complete inventory cycle, including forward and reverse logistics, for managing trunk / van stock. Key steps in the process are:

•	The creation of a timely Recommended Spare Parts List (RSPL) for field engineers
•	Communication of the Recommended Spare Parts List
•	Alignment of the RSPL to your current product set and to your service goals
•	Identification of overstocks, obsolete inventory and shortages against the RSPL

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