OnProcess is a Silver Sponsor at the upcoming Customer Experience & Retention event in Boston, May 23 – 25th. The event is being held at the Westin Boston Waterfront, 425 Summer St. Boston. Of particular interest – our client, Anita Kalin, VP Marketing Business Services, Northeast Division for Comcast, will be presenting a joint case study [...]
Methodology: The subtle difference that makes all the difference
May 3, 2011 By Leave a Comment
In my position within OnProcess I have the pleasure of speaking with both prospective and existing clients throughout their engagement with the organization. In my conversations I have found that one of the most important factors that leads to a successful partnership is also one of the most overlooked factors. It is a mutual understanding [...]
