Apparently opinions differ on the future of the set-top box — though this is not the first prediction of its demise. Even should they be replaced by system-based functionality, the likely scenario is that the more complex boxes, including HD and DVR capabilities, will remain for some time. Given that they are the more expensive [...]
Discounted Registration for RL Amsterdam Show, June 19 – 21, 2012 – Please Join Us
May 15, 2012 By Leave a Comment
OnProcess Technology will be exhibiting and co-presenting at this year’s Reverse Logistics show in Amsterdam from June 19 – 21st. Please join us and, as a friend of OnProcess, you’ll be able to enjoy a $1500 discount on your registration. If you’d like to hear about the latest topics of interest to those involved in [...]
OUTSOURCING – 3PL VERSUS 4PL
May 14, 2012 By 2 Comments
A thought-provoking analysis of the emerging category of “4PLs”. For the original article, click here. –sk By THOMAS CRAIG, President LTD Management www.ltdmgmt.com Outsourcing is a viable option for companies. Businesses outsource for many and varied reasons-increase shareholder value, reduce costs, business transformation, improve operations, overcome lack of internal capabilities, keep up with competitors, gain [...]
An Ounce of Prevention…of Consumer Electronics Returns
May 11, 2012 By Leave a Comment
by Bhaskar Banerjee, Chief Solutions Officer, OnProcess Technology In the Consumer Electronics industry, particularly with complex devices such as modern appliances, PCs, cell phones, televisions and related boxes, the overall cost of returns can be as high as 6% of revenues. Yet, of those returns, only 5 – 10% are due to manufacturing defects. The [...]
Updated: OnProcess Technology Wins Ciena Innovation Award
May 4, 2012 By Leave a Comment
ASHLAND, MA (May 6, 2012) OnProcess Technology, Inc. is proud to announce that we have been named “Service Innovation Supplier of the Year” by Ciena. Supplier Summit Awards May 06, 2012 Ciena Supplier Awards A highlight of this year’s Supplier Summit, which was held May 1-2 in Montreal, was the second annual Ciena Supplier Awards. The [...]
Stuck at Good? One Factor Stands Out in Driving Service Supply Chain Optimization
May 1, 2012 By Leave a Comment
By Dan Gettens, Chief Research Officer, OnProcess Technology For some companies, optimizing the Service Supply Chain is becoming more important. This is not surprising. The Service Supply Chain is wide in scope — the people, processes and technology for servicing the end customer after the sale. Components may include customer care, technicians, systems, knowledge-bases, parts inventory, carriers, [...]
