ASHLAND, MA — OnProcess Technology recently increased the total footprint at its Ashland, MA Headquarters to 37,753 square feet.
Recent new business wins, as well as program expansions within their industry-leading clientele in technology, networking, broadband, wireless and medical devices, led to the expansion of 9,180 square feet of additional office and work space, adding dozens of new hires in diverse departments.
“OnProcess Technology continues to invest in our core aftermarket services business, in people, process and technology”, said Ed Barry, CEO of OnProcess Technology. “The growth we’re experiencing here in the U.S. directly correlates to our clients’ desire to transform their aftermarket service supply chains from cost centers to centers of excellence and customer satisfaction.”
In addition to its Ashland headquarters, OnProcess maintains offices in Fall River, MA, Grenada, and Kolkata, India.
About OnProcess Technology, Inc.
OnProcess Technology provides service supply chain optimization and customer experience management services to some of the world’s leading technology companies; giving them visibility into, control of, and actionable data-driven insights from, their service supply chain and customer experience processes.
OnProcess has pioneered the development of comprehensive service supply chain optimization programs using advanced methods and technologies that can be applied to meet the specific performance goals of its clients. Unlike point solutions which address symptoms or component problems, our comprehensive approach, combining people, process and technology, enables us to fully diagnose, address and solve our clients’ service supply chain challenges. In the years that have followed, our size and service offerings have grown and diversified along with our client base, but always with the core component contained in Our Mission - to provide measurable, predictable and sustainable results for our clients.
Today, OnProcess Technology conducts business in over a dozen languages for multinationals around the world. We have offices and workers active around the clock. Our clients are leaders in Broadband/Cable, Wireless Communications, Telecom Equipment, Consumer Electronics, Retail, Medical Devices and Network and Storage Technology. Most have been with us for well over five years.
Working with OnProcess saves our client companies many millions of dollars annually, and measurably improves their customer satisfaction levels; providing them with the ability to compete favorably with competitors – even in mature markets – by differentiating on operational and service excellence, rather than price.