Original post by Frank Eliason: http://www.eliasonfamily.info/blog/?p=1168 [OPT Take: Many readers may know of Frank Eliason from his ground-breaking social media work at Comcast (full disclosure: a client of OPT). Since then he's moved on to Citibank in a senior role. He blogs on customer service both professionally and personally. This particular post is from his [...]
Article: Keeping Consumer Electronics Simple
January 3, 2011 By Leave a Comment
From http://newsroom.cisco.com/dlls/2011/ts_010311b.html Keeping Consumer Electronics Simple January 3, 2011 By John Dodge First, there was Web 2.0. Now, there’s Consumer Electronics 2.0 (CE 2.0). As you can imagine, CE 2.0 aims to take consumer electronics to the next level in simplicity and functionality. More specifically, CE 2.0 strives to make devices “radically simpler to use, seamlessly interoperable, highly-connected [...]
