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Tag Archives: cable tv
Article: Connected TVs as Single Point of Failure
OPT Take: Implications for Cable TV/Consumer Electronics service, asset retrieval, …
Posted in Asset Recovery, Asset Retrieval, Asset Retrieval, Broadband/Cable Industry, Complex Consumer Electronics, OnProcess
Tagged cable tv, Connected TVs, Philip Hunter, PVRs, Videonet
Article: The Buzz About CEM
Our emphases in bold. Our comments in (italics). Link to …
Posted in Customer Experience Management, OnProcess
Tagged cable tv, CE, cem, customer data, Customer Experience Management, data analysis, OnProcess, telecoms
