OnProcess & Steve Blaz: Service Supply Chain Optimization White Paper

As a Reverse Logistics professional, you know the challenges involved in running a successful service parts operation. And while getting high returns rates and velocities on your service parts are critical goals, you know that there is so much more on your plate – so many operations, vendors, data points, reports – all of which [...]

Article: Keeping Consumer Electronics Simple

From http://newsroom.cisco.com/dlls/2011/ts_010311b.html Keeping Consumer Electronics Simple January 3, 2011 By John Dodge First, there was Web 2.0. Now, there’s Consumer Electronics 2.0 (CE 2.0). As you can imagine, CE 2.0 aims to take consumer electronics to the next level in simplicity and functionality. More specifically, CE 2.0 strives to make devices “radically simpler to use, seamlessly interoperable, highly-connected [...]

Cisco Introduces Customer Collaboration Software to Help Businesses Track and Respond to Social Media Interactions

Cisco Introduces Customer Collaboration Software to Help Businesses Track and Respond to Social Media Interactions.    

Discount on Reverse Logistics Trade Show, Las Vegas Feb 8-10

[UPDATE: Looking for the 2011 Discount? Go here.] OnProcess will again be attending, sponsoring and exhibiting at the upcoming Reverse Logistics Trade Show in Las Vegas from February 8th through the 10th. Of particular note, we are facilitating as well as participating in an expert Panel Discussion, hosted by Steve Blaz, featuring experts in Reverse [...]