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- Discounted Registration for RL Amsterdam Show, June 19 – 21, 2012 – Please Join Us
- OUTSOURCING – 3PL VERSUS 4PL
- An Ounce of Prevention…of Consumer Electronics Returns
- Updated: OnProcess Technology Wins Ciena Innovation Award
- Stuck at Good? One Factor Stands Out in Driving Service Supply Chain Optimization
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Tag Archives: Cisco
OnProcess & Steve Blaz: Service Supply Chain Optimization White Paper
As a Reverse Logistics professional, you know the challenges involved …
Posted in Asset Retrieval, Asset Retrieval, OnProcess, RMA administration, RMA management, Service Supply Chain Optimization, Service Supply Chain Optimization
Tagged Cisco, Juniper, OnProcess Technology, service supply chain optimization, Steve Blaz, White Paper
Article: Keeping Consumer Electronics Simple
From http://newsroom.cisco.com/dlls/2011/ts_010311b.html Keeping Consumer Electronics Simple January 3, 2011 By John …
Posted in Complex Consumer Electronics, Customer Care, Customer Experience Management, Customer Understanding Research, OnProcess, Remorse Returns Reduction
Tagged Android, Apple, Audi, CE 2.0, CES, Cisco, complex consumer electronics, customer education, GE, iTunes, Media Lab, reducing remorse returns, remorse returns, usability, WalMart
Cisco Introduces Customer Collaboration Software to Help Businesses Track and Respond to Social Media Interactions
Cisco Introduces Customer Collaboration Software to Help Businesses Track and …
Posted in Customer Care, Customer Experience Management
Tagged Cisco, Customer Care, social media
Discount on Reverse Logistics Trade Show, Las Vegas Feb 8-10
[UPDATE: Looking for the 2011 Discount? Go here.] OnProcess will …
Posted in OnProcess
Tagged Cisco, Dell, discounted rate, EMC, Juniper, Las Vegas Trade Show, Microsoft, OnProcess, Reverse Logistics Trade Show, RLTS
