Using Data Analytics & Customer Feedback to Save OEMs & Retailers $Millions Product returns of consumer electronics have been, and continue to be, a costly component of doing business for both retailers and OEMs. With margins continually squeezed and high competitive pressures, the load of handling a return can be devastating to financial results. Further, [...]
Article: Keeping Consumer Electronics Simple
January 3, 2011 By Leave a Comment
From http://newsroom.cisco.com/dlls/2011/ts_010311b.html Keeping Consumer Electronics Simple January 3, 2011 By John Dodge First, there was Web 2.0. Now, there’s Consumer Electronics 2.0 (CE 2.0). As you can imagine, CE 2.0 aims to take consumer electronics to the next level in simplicity and functionality. More specifically, CE 2.0 strives to make devices “radically simpler to use, seamlessly interoperable, highly-connected [...]
Reducing Remorse Returns
August 12, 2010 By Leave a Comment
With the upcoming ‘tax-free’ weekend in Massachusetts, we thought it might be timely to again share our five minute overview on the problem of Remorse Returns, along with some initial suggestions on how we can help you reduce them. We’ve been working with clients in Telecom, Wireless and other industries on this troublesome topic, with [...]
Article: Best Buy Carrying Motorola DOCSIS 3.0 Modems
October 6, 2009 By Leave a Comment
Article By Todd Spangler — Multichannel News, October 6, 2009 http://www.multichannel.com/article/356934-Best_Buy_Carrying_Motorola_DOCSIS_3_0_Modems.php?rssid=20059 Electronics retailer Best Buy is selling Motorola’s DOCSIS 3.0-certified cable modems both online and in its stores. Motorola 3.0 DOSCIS-enabled set-top box The Motorola SurfBoard SB6120 eXtreme DOCSIS 3.0 cable modem is available at Best Buy and BestBuy.com for $99.99. According to customer comments [...]
Remorse Returns – Discuss
May 6, 2009 By Leave a Comment
No, we’re not channeling Linda Richman, we’ve started a discussion group on LinkedIn. Check it out and, by all means, contribute to the discussion. –sk
