-
Stay In Touch With Our Monthly EMail
Add to Google Home Page!
Share this with just about anyone!
OnProcess on Twitter
- Discounted Registration for RL Amsterdam Show, June 19 – 21, 2012 – Please Join Us http://t.co/mWgDMGbY 2 days ago
- Please join us at RL Amsterdam 2012, June 19-21, and enjoy a discounted registration with our compliments: http://t.co/ikCSQcfj #RLAmsterdam 3 days ago
- OUTSOURCING – 3PL VERSUS 4PL - A thought-provoking analysis of the emerging category of "4PLs". For ... http://t.co/6JWpfv8g 3 days ago
- An Ounce of Prevention…of Consumer Electronics Returns - by Bhaskar Banerjee, Chief Solutions Officer, OnProcess Tec... http://t.co/s676UrQ2 6 days ago
- Consumer Electronics returns - An Ounce of Prevention... http://t.co/aIe77Ro8 #Triage360 #CE360 1 week ago
-
-
Recent Posts
- Discounted Registration for RL Amsterdam Show, June 19 – 21, 2012 – Please Join Us
- OUTSOURCING – 3PL VERSUS 4PL
- An Ounce of Prevention…of Consumer Electronics Returns
- Updated: OnProcess Technology Wins Ciena Innovation Award
- Stuck at Good? One Factor Stands Out in Driving Service Supply Chain Optimization
Tags
Aberdeen Group Ashland Asset Recovery asset retrieval b2b Benchmarking Study Best Practices in Asset Retrieval broadband Bruce Temkin Cable CE360 Cisco Comcast Customer Care customer education Customer Experience Customer Experience Management customer experience research customer satisfaction customer service customer touchpoints Dan Gettens differentiation on service discounted rate Frank Eliason jobs measuring satisfaction NPS OnProcess OnProcess Technology outsourcing proactive approach to customer care reducing remorse returns remorse returns reverse logistics RL360 RLTS service supply chain service supply chain optimization social media SSCO Steve Blaz Steve Kirstein survey webinar
Tag Archives: survey
Participate in Aberdeen’s Service Management Research
Aberdeen Group’s Service Management team in partnership with OnProcess is …
Posted in Customer Understanding Research, OnProcess, Service Supply Chain Optimization, Service Supply Chain Optimization
Tagged Aberdeen Group, OnProcess, research, survey
Clients: Help Us Improve Our Website
Clients & Users: We welcome your input on our current …
Posted in Customer Understanding Research, OnProcess
Tagged client input, OnProcess website, survey, user input
Temkin Group's Survey on Customer Experience
http://experiencematters.wordpress.com/2010/05/24/survey-shows-strong-customer-experience-ambitions/ Interesting initial window into the customer experience assessments companies …
Posted in Customer Care, Customer Experience Management, OnProcess
Tagged Customer Experience, NPS, survey, Temkin Group
