Cable & Broadband Services
RL360™ Backlog
Recover More CPE from the Field - Even When Time Has Elapsed
It's always a challenge to keep up with your ongoing Asset Retrieval efforts from disconnected customers. Often, OnProcess Technology is brought in to address this business function in a new division, region or territory. Whileour diligent, data-driven process management and blended proactive outreach can optimize those processes going forward, clients often have a backlog of disconnects that have aged and need attention and disposition.
OnProcess Technology RL360™ Backlog helps clients achieve incremental returns on their backlog of disconnects; typically with records that are aged 3 months up to a year. We set objectives and expectations, then meet or exceed those to get more of your valuable CPE back.
By successfully implementing an RL360™ Backlog program, you'll reduce your backlog of unrecovered assets in the field, reduce write offs and lower CapEx on replacement equipment.
Benefits
Through our advanced exchange management methodology and asset retrieval processes and services, OnProcess can help you:
- Reduce Capital Expenditures
- Reduce Write-Offs
- Recover more service parts inventory
