Products

"We asked OnProcess to prove your RL360 methodology by measuring your results against a control group.  Over the course of a seven month pilot period, the control group averaged a 57% return rate while the experimental group (the technicians OnProcess contacted) averaged an 87% return rate.  This 30% difference equates to an annualized return on investment of $20 million."

Infrastructure Technology


Field Engineer / Channel Management

Get 100% Visibility Into Your Channel & Field Tech. inventories 

Assess & Optimize All Channels for Performance, Compliance, Returns

Client companies utilizing Field Engineers, remote technicians, service organizations and servicing resellers have complex Asset Retrieval management issues. With OnProcess Technology's RL360™ FE/Channel Management services, those companies achieve unprecedented visibility into, and control of, inventories and returns from those channels -- enabling higher returns rates and velocities.

OnProcess supports Advanced Exchange, end-of-life, swaps, sales inventories, sales demos, overstocks and truck stock.

Benefits

Our deep subject matter expertise, combined with superior data management, analysis and reporting, enables a rapid and positive impact on your channel service supply chain:

  • Reduce Capital Expenditures on replacement parts
  • Assess channel partner performance on several criteria
  • Ensure compliant service quality across channels
  • Recover more service parts inventory
  • Increase speed of returns
  • Gain visibility to as close to 100% as possible of inbound and outbound parts in the returns cycle