Infrastructure Technology
Inventory Management
Gain Visibility and Control of Your Diverse Sales & Service Inventories
Turn Service into a Revenue Source and Competitive Differentiator
OnProcess helps clients plan and manage inventory through the entire cycle of sales demo and customer product evaluation. Our rich reporting alerts you to potential trouble in the returns pipeline, enabling action sooner.
OnProcess:
- Monitors the levels of sales demo inventory
- Resolves customer questions and educates customers on the process for returning demonstration products
- Increases recovery rates and returns velocity for demo products
- Objectively captures customer comments on the status and results of their product evaluation
Our comprehensive approach to the service supply chain enables you to quickly find all inventories, return all missing parts and, where appropriate, repair and return them to the field.
Benefits
Through our advanced exchange management methodology and asset retrieval processes and services, OnProcess can help you:
- Reduce Capital Expenditures
- Turn Service Into a Revenue Source
- Differentiate Through Service Excellence
- Recover more service parts inventory
- Increase speed of returns
- Gain visibility to as close to 100% as possible of inbound and outbound parts in the returns cycle
