Logistics/Transportation Support
As a 3PL acting as a trusted partner to your client companies, transportation and distribution management plays a vital role in impacting total customer satisfaction levels and profitability in your company's and clients' value chain.
However, significant service performance and information gaps and wasteful spending tend to pervade the operation--often due to inadequate or excessively manual back office systems and services--causing challenges in reporting, reconciliation, lack of connectivity between diverse departments and vendors, and hampering insight into inventories.
As a result, you may also be struggling with out-of-control per-shipment costs, receivables, staffing and cycle times.
OnProcess Technology SSCO Services for Logistics Service Providers can help with all of these issues, and more.
Manage & Support the Entire Shipment Lifecycle
With OnProcess Technology SSCO Services for Logistics Service Providers, you can improve the brand experience your customer or client receives, while lowering your internal spend.
With our 24/7 end-to-end Logistics optimization services, OnProcess can:
- Build loads into transportation management systems
- Provide Load Dispatch, Track and Trace and POD
- Create waybills, customs and other statutory documentation
- Provide freight claims assistance
- Manage and maintain contracts and provide database support
- Carry out customer billing and make collection calls
- Provide carrier setup & onboarding
- Rate changes administration – database support
- Conduct lead qualification
- Provide 24/7 customer support
- Be your Carrier helpdesk
- Manage your TMS solution
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- Order Management
Our SSCO services have achieved successful results for:
- Third Party Logistics & Transportation service providers
- Clearing & Freight Forwarding Agents
- Logistics/Transportation departments of manufacturers & wholesale distributors
