Products

  • Order Receipt
  • Load Tendering
  • Dispatch
  • Track and Trace
  • POD Reconciliation

"The dedication and level of professionalism you have provided has made it a pleasure to work with you"

Logistics/Transportation Support

Whether as a company shipping directly to your customers or as a 3PL trusted partner, transportation and distribution management plays a vital role in impacting total customer satisfaction levels and profitability in your company's or clients' value chain. 

However, significant service performance and information gaps and wasteful spending tend to pervade the operation--often due to inadequate or excessively manual back office systems and services--causing challenges in reporting, reconciliation, lack of connectivity between diverse departments and vendors, and hampering insight into inventories.

As a result, you may also be struggling with out-of-control per-shipment costs, receivables, staffing and cycle times.

OnProcess Technology SSCO Services for Logistics Service Providers can help with all of these issues, and more.

Manage & Support the Entire Shipment Lifecycle

With OnProcess Technology SSCO Services for Logistics Service Providers, you can improve the brand experience your customer or client receives, while lowering your internal spend as well.

With our 24/7 end-to-end 3PL optimization services, OnProcess can:

  • Manage the entire shipping process (or portions thereof) from Order Receipt to POD & freight bill auditing/payment
  • Improve systems and reporting with no additional IT resources
  • Link disparate systems, vendors, facilities and personnel
  • Make better, more informed business decisions

Our SSCO services have achieved successful results for:

  • Third Party Logistics & Transportation service providers
  • Clearing and Freight Forwarding Agents
  • Logistics/Transportation departments of manufacturers and wholesale distributors

Eliminate Manual Processes

Manual processes (i.e. paperwork, tracking carrier status) consume significant freight management resources -- often times up to 75% of the staffing required to manage a transportation program or network. While some of these processes can be automated, several still require some level of manual intervention. With OnProcess Technology's deep knowledge and broad experience in the logistics space, we can address and remedy challenges with cash flows, profit margins, manual processes and resource limitations that can hamper growth, sap valuable time and cause costly errors which can put your customers or clients at risk.

Our services are scalable, quick to implement and require no upfront capital investment!

Logistics Back Office Support

We support our customers’ loads throughout the shipping lifecycle by providing the following services:

  • Order management
  • Building loads into transportation management system
  • Load dispatch, Track and Trace and POD
  • Waybills, customs and other statutory documentation
  • Freight claims assistance
  • Customer billing and collection calls

Business Support

  • Carrier setup/onboarding
  • Rate changes administration – database support
  • Lead qualification
  • 24/7 customer support
  • Carrier helpdesk
  • TMS data entry & management
Data Management
  • Carrier scorecarding
  • Centralizing all freight operating and spend data from all divisions and systems;
  • Centralize all freight operating and spend data from all divisions and systems;
  • Invoice auditing, resolution and payment
  • Exception Reporting (various aspects include transit delays, user overrides, volume constraints, breakdowns, reroutes, etc.)
  • Spend allocation
    • Inbound / Outbound
    • Spend by location
    • By modes
    • Branch to branch
    • Fuel spend