Mission, Vision, Core Values

Many companies have Mission Statements and the like. Often labored over in executive retreats, they frequently have no tangible connection to the day-to-day operation of the company.

Not at OnProcess Technology.

Here, we live our Mission, Vision and Core Values every day, at every level of the company. These principles are used as an active guide for our decisions – from the top down – and our results for our clients are the evidence of their successful integration into our operations.


The OnProcess Technology Mission & Vision

Our Mission

Our mission is to drive measurable, predictable, and sustainable results for our clients by applying our proven methodologies in aftermarket services and customer experience management.

Our Vision

OnProcess will be the standard by which market leaders measure their success in aftermarket services and customer experience management.


Our Core Values

All OnProcess Technology employees are committed to upholding the following 6 Core Values:

Innovation

We create new ideas that enable us to provide industry-leading solutions
through people, process, and technology. We…

  • deliver innovative and competitive services
  • demonstrate creative and original thinking
  • lead meaningful change.

Integrity

We demonstrate the highest level of ethics in everything we do
through open, honest communication with our clients, partners, and each other. We…

  • conduct ourselves with the highest standards of ethics, personally and corporately
  • deal honestly in all of our relationships
  • treat our clients, partners, and each other with respect.

Service Excellence

We provide the highest levels of service by understanding our clients’ requirements,
being focused and disciplined, and working with a sense of urgency. We…

  • focus on our clients’ success
  • develop and implement customized solutions
  • define, document, measure, and report in order to improve upon all of our processes.

Accountability

We take ownership of our actions and obligations as a company and as individuals. We…

  • honor our commitments
  • meet our obligations
  • say what we mean and do what we say.

Results Oriented

We deliver services aligned with our clients’ goals
by being proactive, process oriented, and quality driven. We…

  • add value in everything we do with our clients, partners, and each other
  • define and measure ourselves against client-focused requirements
  • turn data into intelligence through meaningful analysis.

Community Through Teamwork

We work together to create a community that is
respectful, diverse, challenging, and rewarding. We…

  • recognize individual and team accomplishments
  • listen to each other and value different viewpoints
  • commit to making a difference in the greater community.

Would you like to learn more?

Many companies have Mission Statements and the like. Often labored over in executive retreats, they frequently have no tangible connection to the day-to-day operation of the company.

Not at OnProcess Technology.

Here, we live our Mission, Vision and Core Values every day, at every level of the company. These principles are used as an active guide for our decisions – from the top down – and our results for our clients are the evidence of their successful integration into our operations.


The OnProcess Technology Mission & Vision

Our Mission

Our mission is to drive measurable, predictable, and sustainable results for our clients by applying our proven methodologies in aftermarket services and customer experience management.

Our Vision

OnProcess will be the standard by which market leaders measure their success in aftermarket services and customer experience management.


Our Core Values

All OnProcess Technology employees are committed to upholding the following 6 Core Values:

Innovation

We create new ideas that enable us to provide industry-leading solutions
through people, process, and technology. We…

  • deliver innovative and competitive services
  • demonstrate creative and original thinking
  • lead meaningful change.

Integrity

We demonstrate the highest level of ethics in everything we do
through open, honest communication with our clients, partners, and each other. We…

  • conduct ourselves with the highest standards of ethics, personally and corporately
  • deal honestly in all of our relationships
  • treat our clients, partners, and each other with respect.

Service Excellence

We provide the highest levels of service by understanding our clients’ requirements,
being focused and disciplined, and working with a sense of urgency. We…

  • focus on our clients’ success
  • develop and implement customized solutions
  • define, document, measure, and report in order to improve upon all of our processes.

Accountability

We take ownership of our actions and obligations as a company and as individuals. We…

  • honor our commitments
  • meet our obligations
  • say what we mean and do what we say.

Results Oriented

We deliver services aligned with our clients’ goals
by being proactive, process oriented, and quality driven. We…

  • add value in everything we do with our clients, partners, and each other
  • define and measure ourselves against client-focused requirements
  • turn data into intelligence through meaningful analysis.

Community Through Teamwork

We work together to create a community that is
respectful, diverse, challenging, and rewarding. We…

  • recognize individual and team accomplishments
  • listen to each other and value different viewpoints
  • commit to making a difference in the greater community.

Would you like to learn more?

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