ONPROCESS BLOG
  • OnProcess Technology

    Visibility on Slope of Enlightenment in Gartner Hype Cycle for Supply Chain Strategy, 2017

    by Candyce Plante - leave a comment
    August 22, 2017

    Supply chain organizations must maintain a delicate balance between innovation for growth and operational excellence. Gartner’s July 2017 report Hype Cycle for Supply Chain Strategy, 2017 offers supply chain leaders insights on how to achieve this via a snapshot of the maturity and benefits of the most critical supply chain technologies, business frameworks and competencies.

    OnProcess is delighted to be included in Gartner’s Hype Cycle. OnProcess has been helping businesses around the world streamline, reduce costs in, and optimize their post-supply chain operations.

    And we’re encouraged that visibility has such a prominent and promising place—on the “Slope of Enlightenment”—in Gartner’s report.

  • OnProcess' Michael Prokopis speaking at Intelligent Automation Summit

    Intelligent Automation Summit – OnProcess’ Journey to Automation

    by Michael Prokopis - leave a comment
    August 18, 2017

    Notes from the Intelligent Automation Summit, Chicago, July 31 – August 2, 2017
    by Michael Prokopis, VP of Strategy and Innovation, OnProcess Technology

  • SDCE Top 100 OnProcess

    OnProcess Success Feted in Supply & Demand Chain Executive Top 100

    by Steven Kirstein - leave a comment
    June 22, 2017

    OnProcess Technology was recently named to the 2017 Supply & Demand Chain Executive Top 100, an annual award showcasing supply chain projects that have delivered significant business impact. OnProcess was recognized for transforming a Fortune 500 communications client’s global asset recovery, saving them more than $60M annually in new inventory CapEx, while delivering 95% device recovery.

  • OnProcess Technology

    Insights from Field Service USA: Data Analytics are Key, But Getting the Most from Them is Hard

    by Jim Flinton - leave a comment
    May 9, 2017

    OnProcess recently attended Field Service USA, where we had many discussions about how to improve service and support using the latest technologies and best practices. Some of the most illuminating conversations happened during the roundtables we chaired on “Digital Business Transformation: Leveraging Analytics to Optimize the Field Service Event.” The roundtable participants came from manufacturers […]

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OnProcess Technology

Visibility on Slope of Enlightenment in Gartner Hype Cycle for Supply Chain Strategy, 2017

Supply chain organizations must maintain a delicate balance between innovation for growth and operational excellence. Gartner’s July 2017 report Hype Cycle for Supply Chain Strategy, 2017 offers supply chain leaders insights on how to achieve this via a snapshot of the maturity and benefits of the most critical supply chain technologies, business frameworks and competencies.

OnProcess is delighted to be included in Gartner’s Hype Cycle. OnProcess has been helping businesses around the world streamline, reduce costs in, and optimize their post-supply chain operations.

And we’re encouraged that visibility has such a prominent and promising place—on the “Slope of Enlightenment”—in Gartner’s report.

SDCE Top 100 OnProcess

OnProcess Success Feted in Supply & Demand Chain Executive Top 100

OnProcess Technology was recently named to the 2017 Supply & Demand Chain Executive Top 100, an annual award showcasing supply chain projects that have delivered significant business impact. OnProcess was recognized for transforming a Fortune 500 communications client’s global asset recovery, saving them more than $60M annually in new inventory CapEx, while delivering 95% device recovery.

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Why and How MSOs can Adopt Outcome-based Pricing Models

Why and How MSOs can Adopt Outcome-based Pricing Models

If you’ve been hearing about outcome-based pricing lately, it’s for a very good reason. If not, you may want to pay special attention because outcome-based pricing is a transformative model. One that puts managed service providers and their MSO clients on the same page when it comes to goals and accountability.

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Field Service Medical 2017: Roundtables Reveal Common Obstacles to Data-Driven Customer Experience Improvements

Field Service Medical 2017: Roundtables Reveal Common Obstacles to Data-Driven Customer Experience Improvements

OnProcess recently chaired several roundtables at Field Service Medical 2017 called, “Prove It: Use Data to Align Customer Expectations with the Way You Do Business.” Thanks to all our great participants, we had lively and very illuminating discussions about how companies are collecting, using and benefiting from customer data, and the obstacles they’ve faced.

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OnProcess Technology Awarded CIOReview “20 Most Promising Supply Chain Solution Providers 2016” Ranking

OnProcess Technology Awarded CIOReview “20 Most Promising Supply Chain Solution Providers 2016” Ranking

OnProcess Technology has been named one of CIOReview’s “20 Most Promising Supply Chain Solution Providers” for the second consecutive year. OnProcess was recognized for being the only managed services provider specializing in the post-sale supply chain and leveraging powerful predictive analysts and real-time visibility technology to improve clients’ profitability, efficiencies and customer satisfaction.

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Insights for Using IoT Data to Improve Your Post-Sale Supply Chain

Insights for Using IoT Data to Improve Your Post-Sale Supply Chain

You may not have thought of it this way, but your connected products are talking to you. Through their log files, they tell you every day how to improve your business. We call this Voice of Product, and it provides essential information about what’s happening with each product in the field, pinpointing current and potential issues with software, infrastructure capacity, configuration, hardware and more.

On its own Voice of Product has limited value. But, when analyzed alongside other critical post-sale supply chain data—including Voice of the Customer, Voice of the Process, real-time and historical operational data—VoP can have a significant impact on your ability to predict machine failures so you’re better equipped to handle, and even avert, issues; shift from reactive to proactive modes across traditionally fragmented post-sale supply chain functions; and improve overall supply chain health and outcomes.

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MIT – OnProcess Research Project: Turning IoT into Service Supply Chain Business Value

MIT – OnProcess Research Project: Turning IoT into Service Supply Chain Business Value

Through joint research with OnProcess Technology, Massachusetts Institute of Technology (MIT) recently developed a new model for spare parts forecasting and inventory planning that incorporates machine failure predictability into the equation as part of a student thesis project titled “The Impact of Installed Base and Machine Failure Prediction on Spare Parts Forecasting and Inventory Planning”.

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