WARRANTY AND FRAUD MANAGEMENT
Accelerate Claims Processing and Prevent Fraud
Fraudulent warranty claims account for up to 15% of an average company’s warranty costs and cause businesses to lose 5% of their annual revenue. – Association of Certified Fraud Examiners
Do you have visibility to the hidden problems in your process?
From Product Registration through Repair Diagnosis/Triage and Reverse Logistics/Replenishment, OnProcess’ comprehensive analytics-driven managed services will help you prevent fraud, reduce costs and recover losses.
Predictive & Preventative Analytics
Repair Diagnosis & Triage
OEM Warranty Reclaim Processing
Reverse Logistics & Replenishment
“OnProcess’ custom solution for HPE is a critical component of our efforts to identify and eliminate fraudulent warranty claims, leading to substantial financial savings. The Global Brand Security program also benefits other key areas of HPE business, including inventory management, transportation costs, and improvements to our returns process.”
– Kollen Brower, Director, Global Program Services , Global Brand Security, HPE