About OnProcess Technology
OnProcess Technology is a business optimization specialist for the post-sale value chain, digitizing and streamlining service and supply chain processes. Rooted in the belief that you do not have to sacrifice one for the other, OnProcess is laser focused on precisely harmonizing cost savings with customer experience, and revenue improvement to achieve optimal client outcomes.
Starting as a reverse logistics company in 1998, OnProcess has made significant investments in their technology platforms, analytics, and artificial intelligence capabilities in order to expand their value proposition to be inclusive of the outcome based end to end service value chain. The company is committed to, and continues to deliver new innovations driving continuous improvement for their clients. Through this digital transformation, OnProcess has brought real-time single platform visibility, predictive analytics, and decision tree automation- delivering highly targeted, and significantly improved business outcomes for their clients.
OnProcess is a trusted advisor to many of the world’s leading technology, medical device, wireless, broadband, manufacturing, and logistics companies. Providing services in 26 languages and operating in seven global facilities, OnProcess delivers a follow the sun model, with global headquarters in the greater Boston area.