by Robert Kenney | Oct 4, 2017 | Blog, Featured Post
By Robert Kenney, EVP Sales & Marketing, OnProcess Technology The customer is king, and now more than ever—in our digital, instant-gratification age—they expect royal treatment. If they don’t get it, they’ll go elsewhere. That’s why, according to Forrester...
by Robert Kenney | Mar 14, 2016 | Press Coverage
The days of paying supply chain outsourcers by number of FTEs are on their way out. In that purely cost-based model, the OEM’s interests – keeping hours low to contain costs – are inherently pitted against their managed service provider’s – putting more FTEs on a...