Learn more about this exciting new managed services enhancement in an upcoming webinar and video available now
We’re very excited to introduce our enhanced managed services powered by the OPTvision platform!
OPTvision is the industry’s only control tower solution that combines real-time, end-to-end visibility with advanced micro-analytics-driven alerts that continually run in the background, enabling significant improvements in client revenue, cost-to-serve and customer satisfaction.
OPTvision-powered managed services provide real-time, integrated views across the post-sale supply chain from a single dashboard, and the intelligence needed to further reduce costs, accelerate cycle times, improve SLA compliance and deliver superior end-customer experiences. It’s used by OnProcess account teams to proactively manage customer support, field service, return and repair services, and by OnProcess clients to gain a deeper understanding of and control over their post-sale operations.
We invite you to learn more: