Business Analyst II
Job Overview
The Business Analyst II will support business processes and workflow. They will identify any and all associated issues and risks. He/She/They will monitor performance, results, and provide relevant analysis. The Business Analyst II will manage the database, while performing data and application maintenance updates. The BA II will oversee processes and individual tasks and responsibilities.
Responsibilities and Duties
• Supports business processes and workflow
• Identifies any associated issues and risks
• Monitors performance, results, and provides relevant analysis
• Database management
• Performs data and application maintenance updates
• Oversees processes and individual tasks and responsibilities
• Escalates database issues and acts as a first POC for customer escalations
• Communicates to both internal and external clients
• Identifies, escalates data and program specific issues to appropriate level of management
• Proactively seeks internal and external best practices that will enable improvement of the standard
end-to-end process
• Generates and analyzes client reporting
• Drives performance improvements with third party vendors
• Consistently meets and exceeds OPT’s key performance standards and quality objectives
• Other Ad-hoc duties
• Reporting actual or suspected security and/or policy violations/breaches to an appropriate
authority
Qualifications
• Advanced English in written and spoken form (B2+)
• Critical thinking skills
• 12+ months experience in Supply chain or business analyst type of role
• Excellent proficiency with MS Office Suite
• Good understanding of supply chain procedures
• Strong presentation skills and ability to work with third party vendors
OnProcess Technology is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
Education Requirements
High School or equivalent
Experience Requirements
1+ year
About OnProcess
OnProcess is on a mission – to transform and drive the world’s circular service supply chains – for brilliant customer experiences, efficiencies at the speed of digital, and more sustainable ‘circular economy’ processes.
At OnProcess, we encourage a collective sense of engagement, affirmation and belonging, where everyone is proud to be a member of our company. As a global business, we recognize our ability to understand, embrace and operate in a multicultural world – both in the marketplace and in the workplace – is critical to our long-term sustainability. That’s why we are committed to a company-wide culture that understands that diversity, equity, and inclusion is essential.