United States • Grand Rapids

Customer Service Representative I – Bilingual – Work From Home – US Based

Become a virtual service representative in a growing global supply chain solution company!

SCHEDULE: Tuesday – Saturday, 10:00am to 6:30pm, EST 

Key Responsibilities

  • Professionally communicate on inbound and outbound calls
  • Support the safe return of assets
  • Update the company database with all appropriate information

Key Qualifications

  • Bilingual: Must be fluent in Spanish and English comprehension
  • Six (6)+ months of call center experience OR 1+ year in customer experience
  • Ability to work efficiently and cooperatively
  • Required virtual online training and team meetings as scheduled
  • High School Diploma or equivalent

Requirements:

  • Minimum internet bandwidth of 25MB download and 5MB upload
  • Hard wire the computer within 25 feet of a network jack (ethernet provided)
  • Must have a dedicated desk/workspace

Physical & Sensory Requirements:

  • Will perform repeated movements that involve fingers, wrists, and hands
  • Remaining in stationery position often sitting or standing for a prolonged period of time

 

OnProcess Technology is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.

 

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