India • kolkata

Test Manager





OnProcess is a trusted advisor to many of the world’s leading technology, medical device, wireless, broadband, manufacturing, and logistics companies. Founded in 1998 and providing services in 26 languages and operating in seven global facilities, OnProcess delivers a follow the sun model, with global headquarters in the greater Boston area.  We have made significant investments in technology platforms, analytics, and artificial intelligence capabilities to support our go to market services.


The OnProcess Technology team is a 100+ organization that is tasked with the creation and support of all technology needed to provide world class level services in the service supply chain field.  The team is global in its execution with members based in Massachusetts-US, Kolkata-India; Sofia-Bulgaria.  The technology environment is based on a mobile and cloud first approach; with hybrid Azure based Cloud Services and Microsoft based technologies providing the foundation for all development.


Duties –

  • Supporting the Sr. Manager / Director in driving the Testing Practice of the organization.
  • Contributing hands-on in development and standardization of Testing methodologies in practice (including Test Readiness Reviews, Test Progress Reporting, Test Completion/Summary Reports and Test defect reports etc.)
  • Work closely with business analysis team to define and support the Requirements nuances and Testing Delivery Plan
  • Work closely with Technology partners to help the Sr. Tester/Test Lead to develop the Testing Plan that would be part of the overall Project/Program Plan and ownership to deliver as per committed plan
  • Review work products of the team e.g. Test Plan, Test Strategy (Functional, Non-Functional and Regression etc.), Test Scenario etc.  
  • Develop and extend collaborative working relationships with senior clients, technology suppliers and operational support areas in order to quickly understand requirements, resolve problems/issues, suggest solutions and identify areas for service improvement
  • Work independently and as part of global team to deliver quality products out of App engineering team







Qualifications –

  • Required
  • 10+ years in Enterprise Technology Delivery group currently working as Test Manager
  • Experience in installing Testing Best Practices and drive adoption in the organization including developing organizational assets like Processes, Procedures and Manuals.
  • Experience in developing a Test Strategy; Must have direct hands-on exposure in writing detailed Test Plans (specific cases are – Functional, Regression, Nonfunctional like Integration or Performance, Operational Readiness etc.)
  • Experience in high level product validation estimations to build into a Testing Plan, Resource plan to support quality delivery
  • Exposure to test management and automation tools (such as Test Director, Quick Test Pro, Selenium etc.) and adoption of such tools in organization
  • Advanced SQL programming skills and detailed analysis/validation of data across a variety of systems
  • Previous extensive experience of manual and database testing throughout full development lifecycle
  • Direct working experience in building and managing a team of Testing resources working in DevOps environment following Agile delivery model (Scrum, Kanban).
  • Advanced knowledge of Microsoft Office, including PowerPoint, Excel for structured reporting


  • Preferred –
    • Worked for 3+ years with International development team-members
    • Some experience in Service Operations and/or Logistics domain would be a strong plus
    • Experience with Automation (Selenium, QTP, Performance Testing Tools (Loadrunner etc.) would be good
    • Previous exposure of Salesforce environment and any cloud based (preferably Azure or AWS/Google) environment from Test management perspective


Work Environment

  • Open to work on US EST timings with opportunity based on project and team members participating, to shift schedule
  • Expect daily use of video conferencing and video presentations when remote and as part of an international teams