Costa Rica

Technical Project Manager III

Job Overview

The Technical Project Manager III is a highly motivated individual with the ability to drive technology projects through their life-cycle, ensuring technical solutions are sound and aligned to business goals. He/She/They are responsible for the day-to-day management of projects through all stages of the implementation process. The Technica Project Manager III is a professional who can anticipate and resolve any problems, bottlenecks, or scheduling conflicts. The Technical Project Manager III is a sound communicator who can link developers and business units to ensure high levels of quality and timelines of projects’ implementations.

Responsibilities and Duties

  • Drive project kick-off activities: internal meetings, statement of work creation, project plan documentation for top-tier, high profile customers.
  • Act as an escalation path for implementation projects to reset and clarify expectations.
  • Provide oversight and management of work backlogs, the prioritization process and work scheduling and monitoring.
  • Oversee assignments, report on risks, issues, and accomplishments.
  • Build strong relationships with customers, partners, and internal team members.
  • Works with the project stakeholders to develop schedules and establish milestones
  • Ensures project progress against defined milestones and deadlines
  • Actively communicates with key stakeholders to keep them informed on project activities
  • Ensures implementations are managed through the Post-Sales process
  • Ensures adherence to all client data and security requirements
  • Supervises hand-offs ensuring smooth transitions
  • Supports internal and external client(s) in pre-implementation of new programs
  • Supports the analysis of client data and strategies on application design
  • Oversees the requirements/functional specification process
  • Facilitate getting the work done practicing servant leadership and encourage discussion, decision making and conflict resolution.
  • Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work, and leveraging cross-functional team skills to improve product backlog throughput.


  • Software/RDBMS development
  • Enterprise Implementations
  • Systems Engineering
  • Diligent project manager offering a proven record of success leading all phases of diverse technology projects; PMP, MBA and Six Sigma Black Belt credentials; and computer programming and business finance experience.
  • Business strategist: plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.
  • Superb written and verbal communication skills characterized by technical acumen, clarity, and brevity, to effectively communicate with client executives and their respective teams.
  • Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
  • ITIL Certifications
  • AWS Certified Cloud Practitioner
  • Certified SaFe Agilist
  • PMP
  • Certified Scrum Master
  • Certified Scrum Product Owner
  • Software experience: Jira, Microsoft Dynamics, Agile Scrum, AWS, Azure, Smartsheet
  • External facing/customer experience leading complex technical projects – platform/system integration
  • Background in managed services environment
  • Knowledge and understanding of the supply chain is considered a strong advantage
  • Effective experience ensuring teams are developing and executing against detailed project plans, including overall budget allocations, schedule roll-ups of all projects, critical path, and risk assessment.
  • 3+ years in project management
  • Demonstrated analytical skills and a natural predisposition toward data-driven decision making, additionally able to make reasoned decisions in situations of uncertainty or imperfect data
  • Confidence in communicating proactively with clients and internal stake holders
  • Ability to rapidly adapt and respond to changes in environment and priorities
  • Passionate about solving real problems
  • Self-assured and results oriented professional with an ownership mentality
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to manage numerous complex projects simultaneously

Physical Requirements

  • Must be able to move intermittently throughout the work day
  • Must be able to lift, bend, etc.
  • Must possess sight/hearing/speech senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met


OnProcess Technology is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.