Costa Rica

Proposal Specialist | Costa Rica | Remote

Job Overview:

OnProcess is on a mission – to transform and drive the world’s circular service supply chains – for brilliant customer experiences, efficiencies at the speed of digital, and more sustainable ‘circular economy’ processes.

At OnProcess, we encourage a collective sense of engagement, affirmation and belonging, where everyone is proud to be a member of our company. As a global business, we recognize our ability to understand, embrace and operate in a multicultural world – both in the marketplace and in the workplace – is critical to our long-term sustainability. That’s why we are committed to a company-wide culture that understands that diversity, equity, and inclusion is essential.

The Proposal Specialist will assist various internal departments in creation of proposal or technical responses or presentations. The Proposal Specialist will review contracts, maintain database, implement best practices while setting up and coordinating new SOW’s according to business requirements and amendments.

Job Description:

•        Create, update and maintain client-facing documentation including pitch proposals, Business Requirement Documents, targeted articles, API documentation, release notes, administrator and end user guides, and PDFs

•        Consult with Sales, Solution Engineers, Process Engineers, Technical Service Managers and Product Managers to meet internal and external needs

•        Analyze different audiences to produce optimal format and content in documentation

•        Proactively solve documentation problems and/or consult company resources for quick turnaround on project deliverables

•        Follow technical writer group processes

•        Assess, track, and prioritize project requests

•        Learn how to use tools and software after initial training.

•        Strong attention to detail and consistency

•        Fluent in English with excellent verbal and written skills

•        Advanced knowledge of tools such as Power Point, Microsoft Word

•        Must be willing to travel < 20%

Physical Requirements:

  • Must be able to move intermittently throughout the work day
  • Must be able to lift, bend, etc.
  • Must possess sight/hearing/speech senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met


OnProcess Technology is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.