Bulgaria • Sofia

Reporting Specialist with English


  • Monitor performance and results аnd provides relevant analysis
  • Is in charge of database management
  • Performs data and application maintenance updates
  • Taking ownership of processes and individual tasks/responsibilities
  • Escalates database issues and acts as a first POC for customer escalations
  • Communicates to both internal and external clients
  • Identifies, escalates data and program specific issues to appropriate level of management
  • Proactively identifies internal and external best practices that will enable improvement of the standard end-to-end process
  • Generates and analyzes Tier I & II client reporting.


  • Fluency in English
  • Strong analytical thinking 
  • Advanced Excel skills
  • Very good verbal, written and interpersonal communication skills
  • Good presentation skills and ability to work with third party vendors
  • Ability to perform duties with minimum direction
  • Ability to work in a team environment

What we offer?

  • Competitive remuneration package;
  • Excellent social benefits program – health insurance, Multisport, discounts program;
  • Corporate culture focused on customer excellence, open communication, respect, integrity and personal growth;
  • Great office location and modern business environment;
  • Hybrid model of work: 60% working from home.

Only shortlisted candidates will be considered.

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All job applications will be treated with strict confidentiality.

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