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OnProcess Named in Top 10 Field Service Solutions by Insights Success

OnProcess Named in Top 10 Field Service Solutions by Insights Success

by Sarah Hatfield | Dec 3, 2019 | Awards, Blog, Featured Post, Recognition

We’re proud to be named a Top 10 Field Service Solution Provider! Read the full story here It all started back in 1998, when OnProcess’ founder identified a market need, and launched a business from the basement of his suburban home. Fast forward 20 years, and...
Creating Value Through Process Transformation

Creating Value Through Process Transformation

by Sarah Hatfield | Sep 4, 2019 | Blog, Featured Post

Creating Value Through Process Transformation: Service Operations, Cost to Serve, Customer Experience, & Growth   By: Sarah Hatfield VP Product & Marketing, OnProcess What is the difference between market leaders and everyone else? You guessed it: the customer...
OnProcess Technology wins Silver Golden Bridge Award for Innovation of the Year 2018- OPTech Field Service Management!

OnProcess Technology wins Silver Golden Bridge Award for Innovation of the Year 2018- OPTech Field Service Management!

by Sarah Hatfield | Sep 28, 2018 | Awards, Blog, Featured Post, Recognition

By Sarah Hatfield VP Product & Marketing, OnProcess Technology   For the second year in a row, OnProcess Technology takes home a best-in-class service award from Golden Bridge. This year, the silver award for Innovation of the Year was awarded for our newest...
Introducing OPTech Field Service Management: OnProcess’​ Uber-like Solution for Field Service Management

Introducing OPTech Field Service Management: OnProcess’​ Uber-like Solution for Field Service Management

by Sarah Hatfield | Apr 10, 2018 | Blog, Featured Post

By Sarah Hatfield, VP Product Management & Client Solutions Field service professionals are having urgent conversations about how to optimize service delivery. In today’s world, terms like “the Uber model”, crowd sourcing, and variable labor are...
Blockchain in Supply Chains: Looking Beyond the Hype —  MIT Center for Transportation & Logistics (MIT CTL) Roundtable

Blockchain in Supply Chains: Looking Beyond the Hype — MIT Center for Transportation & Logistics (MIT CTL) Roundtable

by Michael Prokopis | Nov 13, 2017 | Blog, Featured Post

By Michael Prokopis, VP Strategy & Innovation, OnProcess Technology I recently attended a Blockchain in Supply Chains: Looking beyond the Hype roundtable hosted by MIT Center for Transportation & Logistics. Surrounded by 50 esteemed colleagues, from a host of...
Can Outsourcing Work When the Customer is King?

Can Outsourcing Work When the Customer is King?

by Robert Kenney | Oct 4, 2017 | Blog, Featured Post

By Robert Kenney, EVP Sales & Marketing, OnProcess Technology The customer is king, and now more than ever—in our digital, instant-gratification age—they expect royal treatment. If they don’t get it, they’ll go elsewhere. That’s why, according to Forrester...
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