by Sarah Hatfield | Dec 3, 2019 | Awards, Blog, Featured Post, Recognition
We’re proud to be named a Top 10 Field Service Solution Provider! Read the full story here It all started back in 1998, when OnProcess’ founder identified a market need, and launched a business from the basement of his suburban home. Fast forward 20 years, and...
by Sarah Hatfield | Sep 4, 2019 | Blog, Featured Post
Creating Value Through Process Transformation: Service Operations, Cost to Serve, Customer Experience, & Growth By: Sarah Hatfield VP Product & Marketing, OnProcess What is the difference between market leaders and everyone else? You guessed it: the customer...
by Sarah Hatfield | Sep 28, 2018 | Awards, Blog, Featured Post, Recognition
By Sarah Hatfield VP Product & Marketing, OnProcess Technology For the second year in a row, OnProcess Technology takes home a best-in-class service award from Golden Bridge. This year, the silver award for Innovation of the Year was awarded for our newest...
by Sarah Hatfield | Apr 10, 2018 | Blog, Featured Post
By Sarah Hatfield, VP Product Management & Client Solutions Field service professionals are having urgent conversations about how to optimize service delivery. In today’s world, terms like “the Uber model”, crowd sourcing, and variable labor are...
by Michael Prokopis | Nov 13, 2017 | Blog, Featured Post
By Michael Prokopis, VP Strategy & Innovation, OnProcess Technology I recently attended a Blockchain in Supply Chains: Looking beyond the Hype roundtable hosted by MIT Center for Transportation & Logistics. Surrounded by 50 esteemed colleagues, from a host of...
by Robert Kenney | Oct 4, 2017 | Blog, Featured Post
By Robert Kenney, EVP Sales & Marketing, OnProcess Technology The customer is king, and now more than ever—in our digital, instant-gratification age—they expect royal treatment. If they don’t get it, they’ll go elsewhere. That’s why, according to Forrester...
