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OnProcess’ Dan Gettens to Present at TRMA Spring Conference

OnProcess’ Dan Gettens to Present at TRMA Spring Conference

by Candyce Plante | Feb 19, 2016 | Blog, Broadband/Cable Industry, Featured Post, OnProcess, Reverse Logistics

Will co-present case study with Broadband client We’re very excited to announce that Dan Gettens, Chief Analytics Officer of OnProcess Technology, will be co-presenting a case study at the upcoming TRMA Spring Conference, on March 8 at 3:45PM in San Diego, CA. Dan...
New Case Study: Grayco Communications

New Case Study: Grayco Communications

by Candyce Plante | Oct 2, 2015 | Blog, Broadband/Cable Industry, OnProcess, Service Fulfillment, Service Supply Chain Optimization

Top-Performing Broadband Installer Cuts Dispatch Costs in Half, Focuses Resources on Core Business We’ve just published a new case study featuring our client Grayco Communications. In it, you’ll learn how OnProcess enabled this top-performing broadband...
Service Fulfillment: Grayco Communications

Service Fulfillment: Grayco Communications

by Candyce Plante | Oct 2, 2015 | Broadband/Cable Industry, Case Studies, OnProcess, Service Fulfillment

Top-Performing Broadband Installer Cuts Dispatch Costs in Half, Focuses Resources on Core Business. Learn how OnProcess enabled this top-performing broadband installer to cut their dispatch costs in half, and focus their resources on their core business. Download the...
Broadband Data Sheet

Broadband Data Sheet

by Ninedot | Aug 11, 2015 | Broadband/Cable Industry, Collateral, OnProcess, Revenue Enablement, Reverse Logistics, Service Fulfillment, Triage, Uncategorized

Read how OnProcess is helping MSOs accelerate service delivery, improve customer satisfaction and reduce churn, and boost profitability. Download the Data Sheet...
MSOs should use Predictive Analytics to create Customer Delight

MSOs should use Predictive Analytics to create Customer Delight

by OnProcess | Apr 7, 2015 | Blog, Broadband/Cable Industry, Featured Post, OnProcess, Service Supply Chain Optimization

by Siddharth “Sid” Mehra, Director, Solutions Engineering, OnProcess Technology As I look back at 2014 and analyze the key trends we saw in the cable and broadband industry one particular theme stands out clearly, like an emergency flare zipping across a...

Delivering an Exceptional Customer Experience by Bridging the Gap in the Inventory Return Process

by OnProcess | Mar 17, 2015 | Blog, Broadband/Cable Industry, OnProcess, Service Supply Chain Optimization, Uncategorized

By Lindsay Shields, Director, Client Care, OnProcess Technology The equipment exchange and inventory returns process can be a very frustrating, time consuming, and cumbersome process for the end user customer. This daunting experience can cause delays and in some...
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