In-Depth Voice of the Customer

In-Depth Voice of the Customer

Originally Broadcast April 27, 2016 The third in a series of three webinars,  “In-Depth Voice of the Customer” will show how obtaining and utilizing the “voice of the customer” can drive significant improvements in post-sale service supply chain...
Overview of Predictive Analytics

Overview of Predictive Analytics

Originally Broadcast March 16, 2016 The first in a series of three webinars,  “Overview of Predictive Analytics” will provide insights on the use of predictive analytics techniques to drive significant improvements in post-sale service supply chain...