by Ninedot | Sep 18, 2019 | News, Press Coverage
CHICAGO SEPTEMBER 16, 2019 OnProcess Technology, a global leader in service optimization, and MachineShop, a leader in managing the connected product value chain, will be leading a roundtable at the Service Council’s 2019 Smarter Services Symposium. The roundtable...
by Candyce Plante | Jan 9, 2018 | Press Coverage
OnProcess Technology, a global pioneer in service supply chain management and optimization, has been named Healthcare Tech Outlook’s “2017 Top 10 Healthcare Supply Chain Management Solutions Provider.” The managed services company was recognized for the innovative way...
by Candyce Plante | Dec 14, 2017 | Press Coverage
OnProcess Technology has earned the One Planet Bronze Award for “Innovative Service of the Year” for its Dynamic Parts Planning Service. The service is the industry’s first IoT data-driven offering to predict spare parts demand. It enables companies to safely cut...
by OnProcess | Oct 4, 2017 | Press Coverage
You know disruptive technologies have reached the tipping point when non-IT pros build business plans around them. This is exactly what’s happening with IoT. Because of its ability to drive wide-ranging, game-changing improvements, IoT is starting to be used across...
by Candyce Plante | Sep 7, 2017 | Press Coverage
Improving after-sales service is essential, but getting your arms around how to achieve that is the hard part. With a high-performing SSC your organization can take out costs in spare parts inventory, spare parts logistics, and recovery of repairable assets–all...
by Candyce Plante | Aug 7, 2017 | Press Coverage
Warranty fraud seems to be a fact of life. If your business is like many electronics companies, you’ve had plenty of customers avoid service charges by having faulty products repaired at no cost without active warranties. You’ve had them obtain products for free by...
