– July 21, 2021

Get your Service Supply Chain in Rhythm

Watch the webinar recording

Rarely have supply chains been so in the spotlight as they have over the last year. From semiconductor chip shortages to component and inventory backlogs, the service supply chain sectors in particular have been creaking under the strain.

Join Tom Fry of iRhythm, Chris Rezendes of OnProcess, and John Carroll & Michael Israel of the Service Council on July 21st at 11 am EDT for an interactive service supply chain executive discussion.

Tom will share how iRhythm has been succeeding where so many others are struggling. Chris, John and Michael will share insights into new digital innovations that are helping companies deal with shortages, backlogs and service supply chain uncertainty. You will also hear how companies are utilizing component reuse to save money while protecting their company and customers from missed SLAs, and how organizations have unlocked hidden value from their service supply chain.

In this live webinar you will:

  • Discover how customer care begins with utilization and enrollment
  • Learn how Supply Chain as a Service (SCaaS) can help your company mitigate the impacts of parts shortages
  • Understand how you can protect against attrition, meet and exceed SLAs, avoid penalties, and limit downtime

Featured speakers

Tom Fry

Vice Presidend of Customer Care – Zio

Chris Rezedndez

Chief Customer Officer – OnProcess

John Carroll

Founder & CEO – Service Council

Michael Isreal

COO – Service Council


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