Ashland, MA, August 22, 2017 – OnProcess Technology, a global pioneer in service supply chain management and optimization, today announced it has been listed as a sample vendor in Gartner’s “Hype Cycle for Supply Chain Strategy 2017.”1 The report points to the importance of supply chain visibility (SCV), which is also a fundamental component of OnProcess’ post-sale managed services.
According to Gartner, “As supply chain organizations have listed visibility as their top priority over the past years — next to advanced analytics, perceiving supply chain management as more and more strategic — initiatives and investments have gained momentum. This, together with more mature and capable solutions, is why SCV is quickly moving toward mass adoption.”
“We’re delighted to be included in Gartner’s Hype Cycle, and encouraged that supply chain visibility has what we believe is such a prominent and promising place—on the ‘Slope of Enlightenment’—in the report,” said Mike Wooden, CEO, OnProcess Technology. “We believe end-to-end visibility is critical to post-sale supply chain optimization, which is why it has been one of the core pillars of our value proposition for decades. As many of our global clients, who previously struggled with this, can attest, visibility is essential to delivering the kind of game-changing outcomes they need.”
Because many companies’ post-sales functions operate as silos, they have limited or no visibility across the post-sale supply chain. And since they lack integrated views– including data from systems and 3PLSs—there’s no way to gain the intelligence needed for taking proactive, immediate actions to fix current issues, and predicting and preventing future problems.
OnProcess takes a unique approach to solving this critical problem and makes it much easier to operate environments that are as fluid and dynamic as post-sale supply chains. Its managed services, which are powered by advanced analytics and delivered via OPTvision, OnProcess’ proprietary real-time micro-analytics and visibility platform, help businesses realize impressive efficiencies and cost savings, while boosting customer experience.
1 “Hype Cycle for Supply Chain Strategy, 2017,” Gartner Inc., July 20, 2017, Noha Tahomy.
About OnProcess Technology
OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. The company’s deep expertise, purpose-built technology-driven delivery, and embedded, analytics-based process improvement, enable clients to quickly optimize and scale operations, grow revenue and profitability, and deliver superior customer experiences. OnProcess provides services in 23 languages and operates in five global facilities, including its Massachusetts headquarters and facilities in Maine, Costa Rica, India and Bulgaria. Follow @OnProcess www.onprocess.com
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