Ashland, MA, April 24, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, today announced that Chris Rezendes has joined the company as Chief Revenue Officer. Mr. Rezendes is responsible for expanding OnProcess’ U.S. business to new clients and extending existing engagements. OnProcess’ U.S. clients include industry leaders such as HP Enterprise, Comcast, Phillips, Cisco and Verizon.
“OnProcess is at a pivotal point in our growth. Businesses are clamoring for better ways to boost post-sale efficiencies and customer experience. They’re also struggling to implement effective processes and systems. As a result, they’re increasingly looking to outsourced experts like OnProcess to provide them with best-in-class solutions,” said Mike Wooden, CEO of OnProcess Technology. “Chris’ impressive success in building high-performance sales teams and growing revenue will help us capitalize on the demand for service supply chain transformation and drive adoption of OnProcess’ groundbreaking, solutions-based managed services.”
“Most companies aren’t able to make dramatic improvements in their service supply chain because they lack true insights into what’s causing inefficiencies, customer dissatisfaction and revenue leakage,” said Rezendes. “OnProcess’ extensive use of analytics to uncover clients’ real challenges and drive targeted outcomes gives them a unique advantage in solving these deep-rooted problems. I’m very excited to help lead this next phase of growth.”
Mr. Rezendes brings 18 years of leadership in sales, marketing and customer service to OnProcess. His track record of growing revenues for services and technology companies is evident in his previous work at Windham Professionals, where as Chief Commercial Officer he drove year-over-year growth while delivering on continued profitability and customer satisfaction. Earlier positions included Chief Sales and Marketing Officer at Windham, Chief Sales Officer at CSS, Vice President and Managing Director of Sales at Convergys Corporation, and Director of Sales, Americas at Amdocs Inc. Mr. Rezendes is a former United States Marine Corps Officer and Naval Aviator and a graduate of Bridgewater State University.
About OnProcess Technology
OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. The company’s deep expertise, purpose-built technology delivery and embedded, analytics-based process improvement, enable clients to quickly optimize and scale operations, grow revenue and profitability, and deliver superior customer experiences. OnProcess provides services in 23 languages and operates in six global facilities, including its Massachusetts headquarters and facilities in Maine, Costa Rica, India and Bulgaria. @OnProcess www.onprocess.com
Bedsole & Company