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OnProcess Technology wins Silver Golden Bridge Award for Innovation of the Year 2018- IntelliForce!

For the second year in a row, OnProcess Technology takes home a best-in-class service award from Golden Bridge. This year, the silver award for Innovation of the Year was awarded for our newest solution, IntelliForce. IntelliForce is the first solution in market to deliver a (evolved) version of the uber-model, specifically for Field Service Management. 

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Introducing IntelliForce: OnProcess’​ Uber-like Solution for Field Service Management

By Sarah Hatfield, VP Product Management & Client Solutions Field service professionals are having urgent conversations about how to optimize service delivery. In today’s world, terms like “the Uber model”, crowd sourcing, and variable labor are on the tip of everyone’s tongues. End customers’ expectations are growing by the minute- as are threats of lost […]

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Blockchain in Supply Chains: Looking Beyond the Hype — MIT Center for Transportation & Logistics (MIT CTL) Roundtable

I recently attended a Blockchain in Supply Chains: Looking beyond the Hype roundtable hosted by MIT Center for Transportation & Logistics. Surrounded by 50 esteemed colleagues, from a host of industries, we spent the day discussing this nascent technology and various ways that it can be used to create value across the supply chain. Two very clear messages resonated with me and seemed to permeate the audience relative to the macro problems that blockchain can potentially solve:

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Visibility on Slope of Enlightenment in Gartner Hype Cycle for Supply Chain Strategy, 2017

Visibility on Slope of Enlightenment in Gartner Hype Cycle for Supply Chain Strategy, 2017

Supply chain organizations must maintain a delicate balance between innovation for growth and operational excellence. Gartner’s July 2017 report Hype Cycle for Supply Chain Strategy, 2017 offers supply chain leaders insights on how to achieve this via a snapshot of the maturity and benefits of the most critical supply chain technologies, business frameworks and competencies.

OnProcess is delighted to be included in Gartner’s Hype Cycle. OnProcess has been helping businesses around the world streamline, reduce costs in, and optimize their post-supply chain operations.

And we’re encouraged that visibility has such a prominent and promising place—on the “Slope of Enlightenment”—in Gartner’s report.

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OnProcess Success Feted in Supply & Demand Chain Executive Top 100

OnProcess Success Feted in Supply & Demand Chain Executive Top 100

OnProcess Technology was recently named to the 2017 Supply & Demand Chain Executive Top 100, an annual award showcasing supply chain projects that have delivered significant business impact. OnProcess was recognized for transforming a Fortune 500 communications client’s global asset recovery, saving them more than $60M annually in new inventory CapEx, while delivering 95% device recovery.

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Why and How MSOs can Adopt Outcome-based Pricing Models

Why and How MSOs can Adopt Outcome-based Pricing Models

If you’ve been hearing about outcome-based pricing lately, it’s for a very good reason. If not, you may want to pay special attention because outcome-based pricing is a transformative model. One that puts managed service providers and their MSO clients on the same page when it comes to goals and accountability.

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Field Service Medical 2017: Roundtables Reveal Common Obstacles to Data-Driven Customer Experience Improvements

Field Service Medical 2017: Roundtables Reveal Common Obstacles to Data-Driven Customer Experience Improvements

OnProcess recently chaired several roundtables at Field Service Medical 2017 called, “Prove It: Use Data to Align Customer Expectations with the Way You Do Business.” Thanks to all our great participants, we had lively and very illuminating discussions about how companies are collecting, using and benefiting from customer data, and the obstacles they’ve faced.

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