ONPROCESS BLOG
  • Introducing IntelliForce, OnProcess’ Breakthrough Service for Improving Field Service Quality and Slashing Fixed Costs

    by Sarah Hatfield - leave a comment
    April 10, 2018

    By Sarah Hatfield, VP Product Management & Client Solutions OnProcess’ clients have been having urgent conversations during the past year about how to optimize field service delivery. End-customers’ expectations are growing by the minute—as are threats of lost business and damaged brand reputations if they’re not met. At the same time, there’s huge pressure to […]

  • Blockchain in Supply Chains - OnProcess

    Blockchain in Supply Chains: Looking Beyond the Hype — MIT Center for Transportation & Logistics (MIT CTL) Roundtable

    by Michael Prokopis - leave a comment
    November 13, 2017

    I recently attended a Blockchain in Supply Chains: Looking beyond the Hype roundtable hosted by MIT Center for Transportation & Logistics. Surrounded by 50 esteemed colleagues, from a host of industries, we spent the day discussing this nascent technology and various ways that it can be used to create value across the supply chain. Two very clear messages resonated with me and seemed to permeate the audience relative to the macro problems that blockchain can potentially solve:

  • Making the Case - Supply Chain Management Review Report

    Can Outsourcing Work When the Customer is King?

    by Robert Kenney - leave a comment
    October 4, 2017

    “More and more supply chain execs are using external providers for strategic and tactical functions like planning, customer service and reverse logistics. Why? It all comes down to expertise and results.”

  • OnProcess Technology

    Visibility on Slope of Enlightenment in Gartner Hype Cycle for Supply Chain Strategy, 2017

    by Candyce Plante - leave a comment
    August 22, 2017

    Supply chain organizations must maintain a delicate balance between innovation for growth and operational excellence. Gartner’s July 2017 report Hype Cycle for Supply Chain Strategy, 2017 offers supply chain leaders insights on how to achieve this via a snapshot of the maturity and benefits of the most critical supply chain technologies, business frameworks and competencies.

    OnProcess is delighted to be included in Gartner’s Hype Cycle. OnProcess has been helping businesses around the world streamline, reduce costs in, and optimize their post-supply chain operations.

    And we’re encouraged that visibility has such a prominent and promising place—on the “Slope of Enlightenment”—in Gartner’s report.

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MOST RECENT

Introducing IntelliForce, OnProcess’ Breakthrough Service for Improving Field Service Quality and Slashing Fixed Costs

By Sarah Hatfield, VP Product Management & Client Solutions OnProcess’ clients have been having urgent conversations during the past year about how to optimize field service delivery. End-customers’ expectations are growing by the minute—as are threats of lost business and damaged brand reputations if they’re not met. At the same time, there’s huge pressure to […]

Blockchain in Supply Chains - OnProcess

Blockchain in Supply Chains: Looking Beyond the Hype — MIT Center for Transportation & Logistics (MIT CTL) Roundtable

I recently attended a Blockchain in Supply Chains: Looking beyond the Hype roundtable hosted by MIT Center for Transportation & Logistics. Surrounded by 50 esteemed colleagues, from a host of industries, we spent the day discussing this nascent technology and various ways that it can be used to create value across the supply chain. Two very clear messages resonated with me and seemed to permeate the audience relative to the macro problems that blockchain can potentially solve:

Making the Case - Supply Chain Management Review Report

Can Outsourcing Work When the Customer is King?

“More and more supply chain execs are using external providers for strategic and tactical functions like planning, customer service and reverse logistics. Why? It all comes down to expertise and results.”

MORE
Visibility on Slope of Enlightenment in Gartner Hype Cycle for Supply Chain Strategy, 2017

Visibility on Slope of Enlightenment in Gartner Hype Cycle for Supply Chain Strategy, 2017

Supply chain organizations must maintain a delicate balance between innovation for growth and operational excellence. Gartner’s July 2017 report Hype Cycle for Supply Chain Strategy, 2017 offers supply chain leaders insights on how to achieve this via a snapshot of the maturity and benefits of the most critical supply chain technologies, business frameworks and competencies.

OnProcess is delighted to be included in Gartner’s Hype Cycle. OnProcess has been helping businesses around the world streamline, reduce costs in, and optimize their post-supply chain operations.

And we’re encouraged that visibility has such a prominent and promising place—on the “Slope of Enlightenment”—in Gartner’s report.

read more
OnProcess Success Feted in Supply & Demand Chain Executive Top 100

OnProcess Success Feted in Supply & Demand Chain Executive Top 100

OnProcess Technology was recently named to the 2017 Supply & Demand Chain Executive Top 100, an annual award showcasing supply chain projects that have delivered significant business impact. OnProcess was recognized for transforming a Fortune 500 communications client’s global asset recovery, saving them more than $60M annually in new inventory CapEx, while delivering 95% device recovery.

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Why and How MSOs can Adopt Outcome-based Pricing Models

Why and How MSOs can Adopt Outcome-based Pricing Models

If you’ve been hearing about outcome-based pricing lately, it’s for a very good reason. If not, you may want to pay special attention because outcome-based pricing is a transformative model. One that puts managed service providers and their MSO clients on the same page when it comes to goals and accountability.

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Field Service Medical 2017: Roundtables Reveal Common Obstacles to Data-Driven Customer Experience Improvements

Field Service Medical 2017: Roundtables Reveal Common Obstacles to Data-Driven Customer Experience Improvements

OnProcess recently chaired several roundtables at Field Service Medical 2017 called, “Prove It: Use Data to Align Customer Expectations with the Way You Do Business.” Thanks to all our great participants, we had lively and very illuminating discussions about how companies are collecting, using and benefiting from customer data, and the obstacles they’ve faced.

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