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The Service Council – Third-Party Field Service Teams: A Look at the Workforce of the Future

76% of service organizations rely on third-parties for the completion of some service work.
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Gartner Report: The 2018 Top 8 Supply Chain Technology Trends You Can’t Ignore

OnProcess is happy to make this new Gartner report available to you for a limited…
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SCMR: Making The Case

Report from Supply Chain Management Review: Making the Case for Outsourced Services in Post-Sale Supply…
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Why the CFO Cares about Post-Sales Service

In this study of the importance of companies' post-sales service processes, finance executives comment on…
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HfS SCM As-a-Service Blueprint Report 2016

OnProcess Technology named in HfS  'Winner's Circle' in this latest report on SCM as-a-service.  …
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Everest Aftersale Report

Aftersales services BPO: Tapping into the Strategic Value of Service After the Sale Download the…
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HfS Blueprint Report

Supply Chain Management BPO Excerpt for On Process Technology Download the Research Study
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Everest Group PEAK Matrix for SCM BPO

Everest Group PEAK Matrix™ for Supply Chain Management (SCM) BPO Download the Research Study
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