Knowledge Library
- WHITE PAPERS
Post-Sale Services Exposé: Dangers Are Lurking Below the Surface
If you think your post-sales services are running well, with just a few snafus here…
The Proactive Shift: Best Practices for Reducing Inbound Calls
What if you could reduce inbound calls, not by directing customers to chat or email…
How Artificial Intelligence Can Supercharge Your Post-Sale Supply Chain
How can you better understand the potential of AI in the post-sale supply chain?
Best Practices for Outcome-Based Pricing
How New Partner Model Can Deliver Wins to MSOs Outcome-based pricing models are incredibly appealing…
The New Durable Medical Equipment Market
How to Mitigate the Risks and Increase Your Rewards The medical equipment landscape is changing,…
How to Optimize Asset Recovery
New Industry Benchmarks and Best Practices. When it comes to optimizing asset recovery, industry benchmarks…
Leveraging IoT Data for the Post-Sale Supply Chain
A Framework for Connected Product Analytics & Actions. The rapidly expanding world of connected devices…
Best Practices for Optimizing the Customer Sales-to-Connect Journey
Selling and connecting customers to the broadband and wireless products and services they purchase should…
Truck Roll Reduction
Using Advanced Analytics and Innovative Resolution Techniques to Reduce Truck Rolls and Related Support Costs.…
