News
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OnProcess Gains ISO27001 Accreditation in EMEA
July 15, 2021Boston, MA: OnProcess Technology, a global pioneer powering the world’s circular service value chains, announced today that it has earned ISO27001:2013 certification for its EMEA operations in Sofia, Bulgaria after an extensive audit of the company’s internal operations. The scope of the certification includes delivery of inbound and outbound voice and data services to clients as well as internal support functions, including IT, Operations, HR, Facility, and Administration.
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OnProcess Technology wins 2021 Innovation Solution Partner Award from the Reverse Logistics Association
February 3, 2021Boston, MA: OnProcess Technology, a global pioneer in service value chain optimization, won the “2021 Innovation Solution Partner Award” of the year from the Reverse Logistics Association (RLA.org) – the authoritative body for best practices related to reverse logistics …
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Oliver Lemanski to Lead OnProcess Into the Digital Age
May 22, 2020
Ashland, MA: OnProcess Technology, Inc. announced that Oliver Lemanski has been promoted to Chief Executive Officer effective April 27, 2020.
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OnProcess and MachineShop Co-Present at Smarter Services Executive Symposium
September 18, 2019
CHICAGO SEPTEMBER 16, 2019 OnProcess Technology, a global leader in service optimization, and MachineShop, a leader in managing the connected product value chain, will be leading a roundtable at the Service Council’s 2019 Smarter Services Symposium. The roundtable titled “Using IoT Data to Drive Improved Outcomes” will be jointly facilitated by Michael Campbell, Chief Executive Officer … -
OnProcess and MachineShop Team Up to Transform Field Service Management
August 20, 2019
OnProcess Technology, a global leader in service optimization, today announced a joint solution in partnership with edge computing pioneer MachineShop. Together, OnProcess and MachineShop are transforming field service from reactive to proactive, and beyond, with their Connected Field Service solution. -
OnProcess Technology Announces OPTimize, a Breakthrough Managed Service for Unlocking Post-Sales Business Value
October 25, 2018
Ashland, MA, October 25, 2018 – OnProcess Technology, a global pioneer in service value chain optimization, today announced OPTimize, a digital transformation service leveraging predictive analytics to improve post-sale business outcomes. Building upon OnProcess’ domain, AI, and automation expertise OPTimize enable businesses to drive unparalleled gains in service revenue, cost savings, and customer experience. -
OnProcess Technology Named a 2018 Great Supply Chain Partner by SupplyChainBrain
October 9, 2018
Ashland, MA, October 9, 2018 – OnProcess Technology, a global pioneer in service value chain optimization, today announced it has been named a Great Supply Chain Partner by the readers of SupplyChainBrain. The award comes on the heels of OnProcess’ Golden Bridge Innovation of the Year award for OPTech Field Service Management, the industry’s first …
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OnProcess announces the Rishi Singh Fund to help employees and their families through financial hardship due to unexpected disasters
June 24, 2021Boston, MA: OnProcess Technology, OnProcess Technology, a global pioneer powering the world’s circular service value chains, announced today that it has established the OnProcess Rishi Singh Employee Assistance Fund, created to help employees and their immediate families who face financial hardship due to a natural disaster or other unforeseen and significant events …
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OnProcess raises significant investment round to accelerate digital and growth strategy
June 11, 2021Boston, MA: OnProcess Technology, OnProcess Technology, a global pioneer powering the world’s circular service value chains, announced today that it has raised a significant investment round from existing shareholders and investors which will be used to further accelerate its digital and growth strategies. …
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OnProcess Technology Announces New Director Appointments to the Board
March 9, 2021 -
Boston, MA: OnProcess Technology, OnProcess Technology, a global pioneer powering the world’s circular service supply chains, has announced changes to the Board of Directors and the appointment of a new Chairman. The board changes have been made to reflect the ongoing strategy of business growth and transformation both inside the organization and externally with new market propositions and new digital products …
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OnProcess Technology Wins 2018 Golden Bridge “Innovation of the Year” for OPTech Field Service Management
October 3, 2018
Recognized for delivering industry’s first Uber-like labor model for optimizing field service management Ashland, MA, October 3, 2018 – OnProcess Technology, a global pioneer in service value chain optimization, today announced that its OPTech Field Service Management service has earned the coveted Golden Bridge Silver Award for Innovation of the Year. OPTech is the industries…
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OnProcess Technology Named to Supply & Demand Chain Executive Top 100
June 26, 2018
Recognized for transforming Elekta’s global spare parts order management, saving millions of dollars, and boosting customer service Ashland, MA, June 26, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, today announced it has been named to the exclusive 2018 Supply & Demand Chain Executive Top 100, an annual award …
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OnProcess Technology to Discuss How On-Demand Digital Marketplaces Can Deliver Exceptional Field Service at Low Cost at TSW ‘18
May 1, 2018
Ashland, MA, May 1, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, will be a featured speaker at Technology Services World in San Diego, CA, taking place May 7-9, 2018. Sarah Hatfield, the company’s VP of Product Management and Client Solutions, will discuss how a Fortune 500 company used …
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OnProcess Technology Names Chris Rezendes Chief Revenue Officer of Pioneering Service Supply Chain Company
April 24, 2018
Ashland, MA, April 24, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, today announced that Chris Rezendes has joined the company as Chief Revenue Officer. Mr. Rezendes is responsible for expanding OnProcess’ U.S. business to new clients and extending existing engagements. OnProcess’ U.S. clients include industry leaders such as …
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OnProcess Technology to Discuss How IoT Devices are Transforming Customer Relationships at HardwareCon 2018
April 17, 2018
Ashland, MA, April 17, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, will be a featured speaker at HardwareCon ’18, taking place April 19-20 in San Jose, CA. Mike Miller, the company’s VP of Account Management, will discuss how IoT and analytics are changing the customer service landscape and ushering … -
OnProcess Technology to Unveil OPTech Field Service Management, Industry’s Only Analytics-Driven, On-Demand Field Service Management Digital Marketplace, at Field Service USA ‘18
April 12, 2018
Ashland, MA, April 12, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, will be a featured speaker at Field Service USA ‘18 in Palm Desert, CA, taking place April 17-20, 2018. Sarah Hatfield, the company’s VP of Product Management and Client Solutions, will unveil OPTech Field Service Management, its … -
OnProcess Technology Launches OPTech Field Service Management, Industry’s First On-Demand Digital Marketplace for Field Service Management
April 10, 2018
Optimizes Service Delivery for Field Operations, Rendering Huge Savings and Boosting Service Quality Ashland, MA, April 10, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, today launched OPTech Field Service Management a breakthrough field service management solution that eliminates the industry’s inherently heavy fixed costs while delivering top-quality service. Featuring … -
OnProcess Technology Wins 2nd Consecutive Stevie® Award for Customer Service Outsourcing Provider of the Year
March 13, 2018
Ashland, MA, March 13, 2017 – OnProcess Technology, a global pioneer in service supply chain management and optimization, today announced it has won the silver award for Customer Service Outsourcing Provider of the Year in the 2018 Stevie Awards for Sales & Customer Service. This marks the second year in a row that OnProcess was … -
OnProcess Technology to Reveal Best Practices for Reducing Warranty Fraud at Warranty Chain Management ‘18
March 6, 2018
Ashland, MA, March 6, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, will be a featured speaker at Warranty Chain Management Conference, March 6-8, 2018 in San Diego, CA. Sarah Hatfield, the company’s VP of Product Management and Client Solutions, will discuss best practices for reducing warranty fraud and … -
OnProcess Technology Closes 2017 as “Year of Innovation” Delivers Breakthrough Post-Sale Supply Chain Services and Achievements
February 20, 2018
Ashland, MA, February 20, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, closed 2017 with key customer wins in every vertical, geography, and service offering and an array of service innovations, helping businesses achieve aggressive improvements in customer experience, cost reductions, and revenue recognition. “There’s enormous pressure on businesses to …
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OnProcess Technology to Reveal How Leading Brands Deployed Digitally-Driven Supply Chains at Spare Parts Business Platform ‘18
February 6, 2018
Ashland, MA, February 6, 2018 – OnProcess Technology, a global pioneer in service supply chain management and optimization, will be a featured speaker at Spare Parts Business Platform in Stockholm, Sweden, taking place February 13-14, 2018. The company will showcase three success stories of global brands that transformed their traditional operations into streamlined, digitally-driven supply … -
OnProcess Technology Named as Visionary in 2018 Everest Group Supply Chain Management Report
January 31, 2018
OnProcess Technology, a global pioneer in service supply chain management and optimization, was named a market visionary and ‘major contender’ in the Everest Group’s 2018 Supply Chain Management (SCM) Service Providers Landscape with PEAK Matrix Assessment. The company, which continues to dominate the high-tech and telecom markets, was recognized for its robust and innovative …
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OnProcess Technology Named 2017 Top 10 Healthcare Supply Chain Management Provider
January 9, 2018
OnProcess Technology has been named Healthcare Tech Outlook’s “2017 Top 10 Healthcare Supply Chain Management Solutions Provider.” The managed services company was recognized for the innovative way it uses digital transformation to help healthcare OEMs maximize uptime of on-site equipment while slashing inefficiencies and costs.
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