OnProcess

Our story

We’re veterans of the industry, but we’re not too old to learn new tricks. In fact, our experience is what has led us from traditional BPO to data-led BPaaS. We believe that planning, delivery, and recovery are at the heart of true sustainability — and, through it, a truly Circular Economy.

Company history

We started out in 1998 as a reverse logistics company, helping companies with their parts recovery and logistics challenges. Since then, we’ve refined our processes and invested heavily into our tech in order to create a more efficient, more sustainable way for companies to deliver and recover valuable parts.

By transforming our service through the use of AI-powered data insights, we help our clients achieve their business goals: from increasing revenue to reducing costs, improving efficiency, and consistently meeting SLA terms.

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Company history

We started out in 1998 as a reverse logistics company, helping companies with their parts recovery and logistics challenges. Since then, we’ve refined our processes and invested heavily into our tech in order to create a more efficient, more sustainable way for companies to deliver and recover valuable parts.

By transforming our service through the use of AI-powered data insights, we help our clients achieve their business goals: from increasing revenue to reducing costs, improving efficiency, and consistently meeting SLA terms.

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Vision

We’re on a journey to revolutionize the post-sales service value chain and make the economy more sustainable — and circular.

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Mission

Data is our differentiator; and we’re using it to transform the way big industry players take part in the plan-deliver-recover cycle, so they can deliver consistent, measurable results.