OnProcess for Computing and Storage

Provide a premium service that balances scalability with cost savings and support for a cloud-first world.

As swathes of modern society move to cloud-first, online models, the pressure on computing storage providers — to provide always-on, reliable service and scalability — is on the rise.

At OnProcess, we help storage providers cut costs, meet SLAs and keep their server infrastructure in top condition through preventative maintenance, optimized field planning and intelligent parts reuse.

Stylized image of computer servers

We understand your challenges

You need to reduce your cost to serve — without impacting the quality of your service

You need to effectively manage the maintenance of your on-prem systems so you can deliver the always-on connectivity and service customers expect

You need to meet the new demands of edge computing and cloud — without racking up operational costs.

You need to retire old parts in a way that allows you to maximize reclaim value and reduce the need for costly new materials

You need to improve the sustainability of your service and reduce the environmental impact of your operation

OnProcess enabled us to dramatically cut asset recovery-related costs while improving the customer experience. You can’t get better than that. Director of Global Support Delivery Strategy at a Fortune 500 technology company

We can help you

Consolidate and manage your inventory, so you can do more with less — and allocate resources more efficiently.

Improve customer experience by anticipating and preventing service events.

Recover valuable parts and materials from products at end of life.

Increase the lifetime value of parts by extending the product lifecycle.

Reduce overall cost of service by bringing down materials, transport, and labor costs.

Improve your return material authorization (RMA) process

Reduce truck rolls and improve the efficiency of technicians out in the field.

Operate on an as-needed basis

We’ve helped our other computing and storage customers

At OnProcess, we believe data is the key to unlocking speed, savings and simplicity across the service supply chain. Here’s how we helped a computing and storage company optimize their operations using OnProcess Agora.

Recover 95%

of returnable hardware within 60 days

Achieve 4x

return on their investment

Save $1.2 million

through cost avoidance

Recover $1.5 million

worth of hardware within 60 days

Intelligent solutions to help you manage your aftermarket service parts logistics


Intelligently manage parts placement and distribution for maximum customer coverage. Use predictive analytics to preemptively prevent service events. Meet growing demand comfortably, without being hit by soaring costs.

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Improve logistics management and parts delivery across your service supply chain. Reduce time-to-customer and improve operational costs and availability.

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Optimize your RMA processes and improve your recovery rate of valuable parts and finite materials. Extend parts lifecycles through refurbishment and reuse. Efficiently prepare parts for reuse.

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Your business, made better with OnProcess Agora™

OnProcess Agora™ is the technology underpinning our services. Part data factory, part AI engine, Agora helps companies make better decisions, improve their lifecycle management and streamline operations.

Learn more here

A staggered view of OnProcess' Agora diagram

Let’s get started

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