OnProcess for Computing and Storage
Provide a premium service that balances scalability with cost savings and support for a cloud-first world.
As swathes of modern society move to cloud-first, online models, the pressure on computing storage providers — to provide always-on, reliable service and scalability — is on the rise.
At OnProcess, we help storage providers cut costs, meet SLAs and keep their server infrastructure in top condition through preventative maintenance, optimized field planning and intelligent parts reuse.
We understand your challenges
OnProcess enabled us to dramatically cut asset recovery-related costs while improving the customer experience. You can’t get better than that.Director of Global Support Delivery Strategy at a Fortune 500 technology company
We can help you
Consolidate and manage your inventory, so you can do more with less — and allocate resources more efficiently.
Improve customer experience by anticipating and preventing service events.
Recover valuable parts and materials from products at end of life.
Increase the lifetime value of parts by extending the product lifecycle.
Reduce overall cost of service by bringing down materials, transport, and labor costs.
Improve your return material authorization (RMA) process
Reduce truck rolls and improve the efficiency of technicians out in the field.
Operate on an as-needed basis
Intelligent solutions to help you manage your aftermarket service parts logistics
Planning
Intelligently manage parts placement and distribution for maximum customer coverage. Use predictive analytics to preemptively prevent service events. Meet growing demand comfortably, without being hit by soaring costs.
Delivery
Improve logistics management and parts delivery across your service supply chain. Reduce time-to-customer and improve operational costs and availability.
Recovery
Optimize your RMA processes and improve your recovery rate of valuable parts and finite materials. Extend parts lifecycles through refurbishment and reuse. Efficiently prepare parts for reuse.
Your business, made better with OnProcess Agora™
OnProcess Agora™ is the technology underpinning our services. Part data factory, part AI engine, Agora helps companies make better decisions, improve their lifecycle management and streamline operations.
