OnProcess for Medical Wearables
Improve device usage and reduce cost to serve
In the medical wearable industry, you face a unique situation: you deliver some of the most innovative, advanced wearable devices… to a largely low-tech user base.
We help you reduce the headache of onboarding customers and optimize your overall delivery, recovery and planning processes in a way that improves profits and keeps patients happy.
We understand your challenges
We can help you
Onboard patients so they use your devices properly and get the most value out of your product
Reduce patient churn and keep users with you even when insurance policies change
Optimize the recovery of devices from patients, so you can get offload data swiftly and prepare devices for the next users
Monetize data to accurately reclaim costs from insurance companies for services already rendered
Bring down cost of service by reducing hardware and operational costs
Reduce truck rolls by limiting the number of unexpected customer service events and making it easy for patients to onboard remotely
Improve time to revenue by streamlining your entire service supply chain process
Intelligent solutions to help you manage your aftermarket service parts logistics
Optimize your processes so you can get the most returns out of your investments. Use predictive analytics to maximize device uptime and reduce equipment failure.
Improve patient onboarding and grow the number of patients using your product. Reduce the occurrence of device failures, and speed up deliveries of replacements when needed.