Better parts management starts with better planning
Become a more sustainable business, and reduce inventory, transportation, and warehousing costs, and increase ability to meet customer SLAs with OnProcess Planning.
The problem with planning
Effective service-parts planning is critical to limiting inventory costs and becoming a more sustainable business. But lack of visibility and effective planning tools means that most planning departments are still challenged with ordering parts they don’t need and eating into finite resources. The result is waste, unnecessary spending and acute frustration.
Overcoming parts management blindness
The fault doesn’t lie with planners. The problem is a lack of visibility across the after-sales service supply chain. Enterprises can’t see where their parts are, what condition they’re in or when they can expect to recover them. Planners are effectively working with one arm tied behind their back. They can’t make the right decisions as they don’t have the right information.
Our solution – Intelligent Planning as-a-service
Our Planning service pairs the best planning technology with our unique insight into the after-sales service supply chain. We manage the planning process on your behalf and break down silos to ensure all planning decisions are made using up-to-date and accurate data from the teams responsible for planning, delivery and recovery.
Key service features
Insight-led, multi-echelon optimization
We proactively refine and improve planning processes through automation and data-led decision-making across the entire service supply chain.
System integration management
We integrate market-leading planning platforms with your after-sales software ecosystem to facilitate the smooth flow of parts and customer data
Forecasting & demand-planning
More accurate install base planning, new-buy avoidance and forecasting against product life-cycle.
We report on everything we do and our progress can be monitored via customisable dashboards.
Crystal clear insight across the service lifecycle
Clear visibility across service operations allows us to make better planning decisions and take a proactive and agile approach to part delivery and recovery. For example, if we can see that your company is expecting to recover 150 No Fault Found (NFF) parts in the next six months, we can ensure that no new parts are purchased during that time.
This visibility also allows us to:
Each minor change we make to your planning process adds up to huge benefits in the form of: