Ashland, MA: OnProcess Technology, Inc. announced that Oliver Lemanski has been promoted to Chief Executive Officer effective April 27, 2020.


Oliver held the position of Managing Director EMEA for five years at OnProcess, successfully driving year-on-year growth in the region while establishing strategic relationships with Elekta, HPE, Cisco, Varian, SAP Ariba and others. Prior to joining OnProcess, Oliver held senior management positions at TNT Express, including leading their global Service Logistics business from their head office in the Netherlands.  Oliver became a known industry figure in Aftermarket and Service Operations circles during his tenure with MGH Consulting and Accenture Services where he worked with leading brands to define and execute their Aftermarket strategies.  Oliver will lead the company into its “Digital” chapter, providing technology driven solutions within the Service Supply Chain.

“The journey of OnProcess can be summarized into 3 phases: a founder phase, a transformation phase, and a new digital phase.” says Lemanski. “Founded in 1998, OnProcess established an identity, core values and culture. We established ourselves as an expert delivering improved reverse logistics results for our clients and expanding our capabilities into service order management and service revenue capture. In 2015, we began our transformation phase, providing a structure and foundational framework for us to build from and honing our preemptive analytics skills. We have developed a technical architecture that is able to ingest and make sense of our service operations data and drive predictability and automation. Now, as we enter our digital phase, I am both humbled and excited to have the opportunity to lead our innovative and inspiring company into its next chapter.”

“As much uncertainty as there is in the road to recovering from the current global pandemic ahead, one aspect is quite clear – going Digital will have a profound impact on how we live, work, serve and learn.” Says Rohit Bhayana, Chairman OnProcess Board of Directors. “OnProcess is at the intersection of Digital and the Service Economy and, led by Oliver, will be at the forefront of innovating for this global change.”

About OnProcess Technology, Inc.
OnProcess Technology is a global business optimization specialist for the post-sale value chain, digitizing and streamlining service and supply chain processes. OnProcess is a trusted advisor to many of the world’s leading technology, medical device, wireless, broadband, manufacturing, and logistics companies.

Press Contact:
Eileen Conway
OnProcess Technology, Inc.
(617) 596-1970
[email protected]


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