Case Study

A smarter way to tackle parts and labor management

OnProcess helps a global technology leader save $21 million annually in parts and labor dispatching by optimizing its service delivery and supply chain.

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Supply chain optmization case study

At a glance

Discover how this Fortune 500 OEM:

Cut transportation costs

Saved $8.7 million in transportation costs across its global supply chain

Embraced automation

Successfully automated 80% of its dispatch process utilization

Increased efficiency

Used custom-built tools to connect disparate data sources and offer a single point of contact for end-to-end post-sale operations

OnProcess understands the end-to-end service supply chain better than any other provider. We felt confident that, by leveraging their expertise and analytics capabilities, we’d be able to provide excellent service to our customers at optimized cost. VP of Service Supply Chain

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