Case Study
A quicker way to get critical parts to field engineers
OnProcess helps a leading medical equipment provider transform its service delivery and save millions with centralized order management.
At a glance
Discover how this global provider of advanced medical equipment:
Saved money
Saved close to £2.4 million the first year and £10 million over a three-year period.
Maximized uptime
Improved equipment uptime by consistently getting the right parts to the right engineers, fast.
Improved visibility
Ensured consistent regulatory compliance with better documentation and records-keeping.
By using predictive analytics and conducting proactive outreach to field engineers for targeted parts returns, OnProcess enables us to reduce inventory in the field and ensures that the parts we expect customers to need are back in central inventory locations and available for global sourcing.VP of Logistics Platform
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