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OnProcess Technology wins Silver Golden Bridge Award for Innovation of the Year 2018- IntelliForce!

For the second year in a row, OnProcess Technology takes home a best-in-class service award from Golden Bridge. This year, the silver award for Innovation of the Year was awarded for our newest solution, IntelliForce. IntelliForce is the first solution in market to deliver a (evolved) version of the uber-model, specifically for Field Service Management. 

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Introducing IntelliForce: OnProcess’​ Uber-like Solution for Field Service Management

By Sarah Hatfield, VP Product Management & Client Solutions Field service professionals are having urgent conversations about how to optimize service delivery. In today’s world, terms like “the Uber model”, crowd sourcing, and variable labor are on the tip of everyone’s tongues. End customers’ expectations are growing by the minute- as are threats of lost […]

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Blockchain in Supply Chains: Looking Beyond the Hype — MIT Center for Transportation & Logistics (MIT CTL) Roundtable

I recently attended a Blockchain in Supply Chains: Looking beyond the Hype roundtable hosted by MIT Center for Transportation & Logistics. Surrounded by 50 esteemed colleagues, from a host of industries, we spent the day discussing this nascent technology and various ways that it can be used to create value across the supply chain. Two very clear messages resonated with me and seemed to permeate the audience relative to the macro problems that blockchain can potentially solve:

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Four Ways to Get Big Results from Big Data in Your Service Supply Chain

Four Ways to Get Big Results from Big Data in Your Service Supply Chain

Client companies want to reduce cost-to-serve, achieve big results that are scalable, predictable and high-impact. Big results are outcomes built on rock solid methodology. They can be realized with a step-by-step process combined with advanced planning. According to Everest Research, post-sales supply chain is a major revenue center and accounts for 75%-80% of a product company’s core profits. So, a little extra planning can pay off.

As you plan major changes and investments in your SSC, we invite you to consider these four programs for translating big data into meaningful results.

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Mobile Device Financing and Leasing: The Good, the Bad, and the Better

Mobile Device Financing and Leasing: The Good, the Bad, and the Better

The world as mobile carriers know it is changing. The days of subsidized mobile phones are quickly giving way to financing and leasing plans, to the tune of $37 billion by US carriers in 2015—and $50 billion by 2017. While there’s a lot of good in this for carriers and customers, there’s also a significant amount of financial risk.

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New Case Study: Grayco Communications

New Case Study: Grayco Communications

Top-Performing Broadband Installer Cuts Dispatch Costs in Half, Focuses Resources on Core Business We've just published a new case study featuring our client Grayco Communications. In it, you'll learn how OnProcess enabled this top-performing broadband installer with...

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Change Is Good

Change Is Good

by Michael Wooden, CEO, OnProcess Technology I’ve always been a huge fan of change.  Maybe it’s because of my short attention span or my yearning to fix problems, going from one to the next.  Once a problem is fixed, I quickly get bored…maintenance has never been my...

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